Privacy Policy
Effective Date: 01.01.2023
This Privacy Policy applies to the website trackyourcompetitors.com (the “Site”) and any related services offered under the Track Your Competitors platform, operated by JUS3 LTD (“JUS3”, “we”, “us”, “our”).
We are committed to protecting your personal information and respecting your privacy. This Policy explains how we collect, use, disclose, and safeguard your data when you use our Site and Services. It also covers your rights under EU/UK GDPR and US privacy laws (including California’s CCPA/CPRA).
1. Information We Collect
We may collect the following categories of information:
Personal Information You Provide
Name, email address, phone number, company details, job title, and any information you enter when registering for the platform, contacting us, or subscribing.
Automatically Collected Information
IP address, browser type/version, device identifiers, operating system, referral source, pages viewed, time spent, and interaction data.
Cookies and Tracking Data
Cookies, pixels, log files, and analytics tools used to monitor traffic, measure performance, and improve user experience.
Customer & Account Data
Information related to your subscription, billing, usage history, and preferences.
2. How We Use Your Information
We process personal data for purposes including:
To provide and operate the Track Your Competitors platform.
To create and manage your account.
To respond to support requests and inquiries.
To send service updates, newsletters, or marketing communications (if you consent).
To analyze site usage and improve features.
To prevent fraud, security risks, and misuse of the Site.
To comply with legal or regulatory obligations.
3. Legal Basis for Processing (EU/UK Visitors)
If you are located in the EU or UK, we rely on the following legal grounds for processing:
Consent (e.g. for marketing emails).
Performance of a contract (providing services you sign up for).
Legal obligation (where laws require us to process data).
Legitimate interests (improving our services, ensuring security), unless overridden by your rights.
4. Sharing of Information
We may share your information with:
Service providers (hosting, payment processors, analytics, email services, CRM).
Business transfers (in the event of a merger, acquisition, or sale of assets).
Legal compliance (to respond to lawful requests).
We do not sell your personal data.
5. International Data Transfers
Your information may be transferred outside your country of residence (e.g. to the United States or other jurisdictions). Where this occurs, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or use providers with adequate protections in place.
6. Cookies and Tracking Technologies
We use cookies to:
Enable core site functionality.
Improve performance and analytics.
Personalize content and marketing.
You can manage or disable cookies in your browser settings. Some features may not function properly without them.
7. Your Rights (EU/UK)
Under GDPR and UK GDPR, you have the right to:
Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your personal data.
Restrict or object to certain processing activities.
Withdraw consent (where consent is the legal basis).
Data portability (receive your data in a structured, machine-readable format).
You can also lodge a complaint with your local data protection authority.
8. Your Rights (US Residents)
If you are a California resident (or other states with privacy laws), you may have rights under CCPA/CPRA:
Right to know what information we collect, use, and disclose.
Right to request deletion of personal data.
Right to opt out of sale/sharing of data (we do not sell data).
Right to non-discrimination for exercising privacy rights.
To exercise rights, contact us (see Section 11).
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal requirements. Data is securely deleted or anonymized once no longer needed.
10. Security
We use industry-standard technical and organizational measures to protect your data. While we take all reasonable steps, no online service can guarantee 100% security.
11. Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:
JUS3 LTD
26a Birnam Road
London, N4 3LQ
United Kingdom
Email: [email protected]
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” shown above. Significant changes may also be communicated by email or website notice.